FAQs

Dessert table

Feel free to contact us for package price or any customization.

*Dessert catering is typically for 3 hours. Setup is between 45 mins to 1 hour before the event/party starts time.

*Full payment must be made to confirm the order. In the event of cancellation by customer 10 days before the event, 50% of the full payment will be forfeited while remaining 50% will be refunded to customer. Any cancellation with more than 10 days notice before the event, we will offer full refund to customer.

*We reserve the right to replace dessert items of similar value and type, if a certain item is out of stock.

*Due to the demand, please book us early to avoid disappointment. Issue of quotations, before deposit is received, does not guarantee our service. 


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-What is the difference between ala carte desserts and dessert table that you offer?

We offer the ala carte desserts at a cheaper price, and is suitable if you are having a small gathering/party and want to incorporate some desserts. They are typically delivered in a plain, white box. On the other hand, our dessert table includes consultation, consideration of theme/color palette, includes customized display stands/floral setup etc and offer a full comprehensive range of desserts. It is akin to dessert catering.

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-Delivery and Self-collection fees

You may refer to our Delivery | Collection page for details.

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-How to contact WhiteSpatula?

You can either drop us an email at shop@whitespatula.com, fill in the "Contact us" form or contact us at +65 9666 7033 or 9880 0222 for any urgent discussion.

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-Customized Cake/Dessert Orders

Our own images: While we aim to ensure the likeness of designs to sample photos provided, all our cakes are handmade and slight variations in colour and appearance may occur. Please also mention the colours, tones (pastel or bright) etc. instead of using photos as references.


Images sourced from the internet:
 While we try to customise cakes as much as possible, images are meant to be guidelines for your cake design - we will never guarantee an exact replication of a design seen elsewhere for practical purposes as any handmade product are unique on its own way.  Please also mention the colours, tones (pastel or bright) etc. instead of using photos as references.

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-How long in advance do we have to order?

For ala carte orders, please advise us at least 3 working days before event date. For dessert tables and party favours, please advise us at least 2 weeks before event date. But of course, book early to avoid disappointment if our baking orders are filled up.

However if you have any urgent requirements on short notice, feel free to contact us for a discussion. We are happy to serve you to the best we can.

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-Expiry date of desserts

Our desserts are baked fresh daily close to our delivery date. For cakes, please consume within 2-3 days; for macarons please consume within 3-4 days; for cookies and brownies please consume within a week. All cakes and desserts must be stored in chiller/fridge to maintain freshness at all times.

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-Storage of desserts

Please store all desserts in fridge upon receipt.

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-Are your cakes or desserts halal certified?

We are not certified halal, but we do not use pork, lard, or alcohol in our baking.